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Hybrid Office Assistant

Hybrid Office Assistant

Hybrid Office Assistant

C&S has immediate openings for full-time Hybrid Office Assistant in Jefferson City. 


Salary/hours for Hybrid Office Assistant: $17/hr.; Monday-Friday 8 a.m.- 4:30 p.m. while training; then 8:30 a.m.- 5 p.m. after training; 3 days remote & 2 days in office

Job Responsibilities:

* Process incoming Medicaid applications in accordance with program guidelines.

* Gather, verify, evaluate, and enter required social, financial, and medical information to determine eligibility for medical assistance using multiple computer systems.

* Maintain complete, accurate, and timely electronic case records, including documentation of actions taken and education provided to participants.

* Manage a variety of tasks simultaneously while maintaining accuracy and staying current on program requirements and policy changes.

* Ensure timely processing of participant inquiries and annual reviews to meet client needs and program mandates.

* Contact applicants by phone or email to obtain additional information or supporting documentation as needed.

* Explain and interpret agency policies, procedures, and regulations governing public assistance programs to applicants and other stakeholders.

* Refer families, children, adults, and elderly individuals to appropriate community resources or partner agencies when applicable.

* Meet or exceed daily productivity, accuracy, customer service, and quality standards.

* Participate in required training activities and ongoing professional development.

* Perform other related duties as assigned.

Job Requirements: 

* Strong computer skills with the ability to navigate and work efficiently across multiple systems and screens simultaneously.

* High attention to detail and ability to maintain confidentiality.

* Strong communication and customer service skills.


Apply online (including resume) at csemployment.com and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.


Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level

Job Function : Administrative

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