Hybrid Office Assistant
C&S has immediate openings for full-time Hybrid Office Assistant in Jefferson City.
Salary/hours for Hybrid Office Assistant: $17/hr.; Monday-Friday 8 a.m.- 4:30 p.m. while training; then 8:30 a.m.- 5 p.m. after training; 3 days remote & 2 days in office
Job Responsibilities:
* Process incoming Medicaid applications in accordance with program guidelines.
* Gather, verify, evaluate, and enter required social, financial, and medical information to determine eligibility for medical assistance using multiple computer systems.
* Maintain complete, accurate, and timely electronic case records, including documentation of actions taken and education provided to participants.
* Manage a variety of tasks simultaneously while maintaining accuracy and staying current on program requirements and policy changes.
* Ensure timely processing of participant inquiries and annual reviews to meet client needs and program mandates.
* Contact applicants by phone or email to obtain additional information or supporting documentation as needed.
* Explain and interpret agency policies, procedures, and regulations governing public assistance programs to applicants and other stakeholders.
* Refer families, children, adults, and elderly individuals to appropriate community resources or partner agencies when applicable.
* Meet or exceed daily productivity, accuracy, customer service, and quality standards.
* Participate in required training activities and ongoing professional development.
* Perform other related duties as assigned.
Job Requirements:
* Strong computer skills with the ability to navigate and work efficiently across multiple systems and screens simultaneously.
* High attention to detail and ability to maintain confidentiality.
* Strong communication and customer service skills.
Apply online (including resume) at csemployment.com and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.
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Additional Info
Job Type : Full-Time
Education Level : High School
Experience Level : Entry Level
Job Function : Administrative
